Changelly is an instant cryptocurrency exchange providing the best crypto-to-crypto rates on the market.
Changelly’s robot is integrated into the largest cryptocurrency trading platforms, such as Poloniex and Bittrex. In milliseconds, the robot makes bids and asks on the platforms, then selects and suggests the best available rate that shows up on the homepage.To learn more about the process, see this article.
Changelly is a young and prospective project created by MinerGate enthusiasts. The service provides safe and fast transactions without revealing identities. We provide the best rates due to a wide range of reliable trading platforms and have over 35 cryptocurrencies listed.
The reasons why you may trust Changelly are:
Unlike ordinary money, cryptocurrency is volatile, so the rate of one may fluctuate each minute. This is the reason why a final rate might be higher or lower than expected at the end of a transaction.
Keeping the rates fixed would make us cover market risks and currency volatility and set the commission fee much higher as a result. Instead, Changelly charges a quite low commission fee (0.5%) and offers the best available rate at the moment of finished transaction. This is why we don’t fix currency rates and never did.
Your email is needed to create an account that gives you access to your transactions history, password editing and other settings. You may use your email or use social media to log in.
The 2FA authentication is a method of how your account is protected. To log in, you’ll need a second device with Google Authenticator installed.
You may turn the verification off anytime you want.
There is no option to delete an account on Changelly, so you may return anytime you want.
A wallet is a digital place for your coins to be stored. Each coin has a certain wallet provider. That could be official GUI-wallets, web wallets and other applications. The wallet address represents a randomly generated combination of digits and letters.
Changelly doesn’t provide wallet addresses and never stores user deposits. To exchange cryptocurrencies, you need to provide a wallet address to receive your exchanged money.
Just figure out, what coin do you want to buy and seek for a stable wallet version. As a rule, each coin has its official wallet client.
Note that each wallet has its unique address or a tag with a private key that is required to restore your wallet if lost. Changelly never asks your private keys. Store them in a safe place and never show anyone. Once private keys are stolen, you wallet with all the coins will be lost forever.
In each transaction, there is always a sender and a recipient. The recipient’s address is the wallet address to receive money you want to buy. For example, if you want to buy Ethereum (ETH), in the field, you should specify the ETH wallet address.
In general, the recipient’s wallet address is the address we send coins bought, once a transaction is finished.
A hash (or the tx ID) is a unique address of your transaction in a blockchain. Mostly, the hash is a combination of digits and lower case (upper in Ripple) letters that represents a proof that money is sent. Whenever you make a payment, you receive a hash displayed in your wallet. It looks like this:
Hash should be located in a blockchain. Our support team may ask you to provide a hash. Sometimes it’s required to find your payment and resolve your issues, if any.
For all the coins available on Changelly, buying process is the same.
Changelly doesn’t have amount restrictions. However, there are some nuances.
If an amount is too low, make sure that it will cover all the network fees a blockchain takes. It means that the amount you are going to send and the amount you are going to get should be enough to cover input and output network fees taken by a blockchain.
If your funds to be exchanged are insufficient, you will see a message like this.
Please stick with this recommendations. Otherwise, there is a high risk that your money will be lost.
For large amounts, there are no restrictions at all. You’re free to send any amount you want. Note that in this case the time of transaction processing will depend on the capacity of a blockchain and the amount of network fees set by your wallet.
Each money sending process goes through a blockchain. The process requires a network fee. This is a commission a blockchain takes from the amount you and we send. This is why it is so important to include network fees in the amount you send and going to get. If the amount is too low to cover the fees, a transaction will fail.
Learn about network fees in this article
Blockchain transactions are irreversible. Once money is sent, it cannot be rolled back. So if you are going to exchange cryptos, think twice and check attentively all the payment details prior to sending money.
All transactions take time to be processed (usually 5-20 minutes). For quite volatile currencies this time is crucial as the final rate may surprise you. This happens due to the fact that Changelly doesn’t fix currency rates.
Changelly transactions take 5-20 minutes to be processed. If a transaction is large (over 1 BTC worth), processing may take longer depending on the size of your transaction and blockchain capacity.
Changelly supports most of wallets. If your wallet address is recognized as invalid, there is always a reason:
As a rule our transaction takes 5-30 minutes to be processed. It your transaction takes longer, this might be due to a wide range of factors.
This might be due to several reasons.
A memo is a combination of digits and letters required to assign STEEM to a certain Steem wallet user. Memos are used in Steem wallets and indicated right here.
In wallet, a memo should look like this
If you want to buy Steems, make sure that you've specified a correct memo while putting in a wallet address.
Note that you have a nickname on steemit.com, you may use it as your wallet address that doesn't require a memo.
A destination tag is a short complementary combination of characters required for certain Ripple wallets. While buying Ripple, make sure that you have specified a destination tag if required. Likewise, when you send us Ripples, don't forget about a destination tag provided near the address to send to.
Message is an additional tag required for XEM transaction. Whenever you send or receive XEM, make sure that you've input a message. You may find it in you wallet, and it should look like this.
Changelly accepts USD and EUR for which you may more than 35 cryptocurrencies.
The process is quite simple and takes a few minutes.
For detalied guide in pictures, click here.
You may pay with a 3d-secure card of any country. In this case, the amount will be written off at current USD or EUR rate.
Changelly accepts only bank cards. We don't accept PayPal yet.
You may pay in any currency that will be converted at the rate of USD or EUR.
Although you may exchange any amount, we still have some terms for first transactions.