In order to start trading with Changelly, you need to deposit funds to your Trading Account. With PRO, you can deposit bitcoin and 30+ altcoins as well as fiat currencies via Changelly Fiat-to-Crypto Marketplace. Here’s how to deposit into your account.
Depositing with Changelly PRO
1. Sign-up or Login to your account by clicking on the top right hand-corner button.
2. Once you have entered into your account, click or tap on the green Deposit button in the right corner.
3a. Choose from over 30 cryptocurrencies to deposit into Changelly PRO, and click on “Deposit” arrow. This will automatically generate your wallet address.
Copy the generated wallet address. If you own a cryptocurrency you would like to deposit, use your wallet to send money directly to the copied address. If you are just starting out and do not have a wallet, do not worry. Here you can find an information on how to get a wallet.
3b. Don’t forget to copy and paste the Payment ID as well (only for certain coins).
4. If you still do not own cryptocurrencies, you could buy it with your traditional aka fiat money. Click on “Buy crypto button” and get redirected to Fiat-to-Crypto Marketplace. Before clicking, copy the generated wallet address, you will use it later.
Some coins have additional identifiable fields, for example “DestinationTags” seen in XRP or Message for XEM. If you’ve found yourself in a situation where you have not utilized the Payment ID you can kindly get in contact with our support team to help you out.
It is important to remember that each asset in your PRO account has a specific, unique address correlating to it. Deposits sent to the wrong address cannot be processed, and transactions via the blockchain are irreversible.
Receiving the deposit
Once your deposit has reached your Changelly PRO account, you’re set to go! You’ll see a pending transaction at the bottom of your account page under the section; “Latest Transactions”.
After you send cryptocurrency to the wallet, the amount will be reflected in “Main Account”. In order to start trading you need to transfer your funds to “Trading Account”.
Being constantly updated and supported
Cryptocurrencies and trading are interlinked with trust to the platform you choose from. We value the transparency the most, so we keep you constantly updated. To check out the status of a deposit, you may open our System Monitor page and see the deposit’s status in the first column. In case of questions, you can also contact us on [email protected]. We have 24/7 support center, ready to help you.
