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Changelly FAQChangelly
Changelly
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Introducing Changelly
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What is Changelly?
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What products does Changelly offer?
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How does Changelly work?
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Why should I trust Changelly?
- Is Changelly safe to use?
- Does Changelly store my funds?
- Does Changelly have a wallet?
- What is cryptocurrency?
- What is fiat currency?
- What currencies does Changelly support?
- Changelly age limit
- Does Changelly have a coin/token?
- Does Changelly have an app?
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Does Changelly have a refund policy?
- Does Changelly have support?
- Can I earn money through the exchange process on Changelly?
Transaction basics
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What is a wallet address?
- How do I get a crypto wallet?
- What's the recipient’s address?
- Reusable and non-reusable addresses
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What is a hash?
- How to exchange crypto on Changelly?
- What is the difference between fixed and floating rates?
- How to complete a Changelly transaction?
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What does my transaction status mean?
- Why is my transaction stuck in the Confirming status and doesn’t go further into Exchanging?
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What is Changelly transaction ID, and how to find it?
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How do I cancel my transaction?
- Why is my final amount different?
- Can I send coins directly to your wallet without creating a new transaction?
Account basics
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How do I set up an account with Changelly?
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How do I get a verification code?
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Do I need to get verified?
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How to verify my phone number on Changelly?
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Why should I provide my email address?
- I didn’t receive my account activation email
- I forgot the password to my Changelly account
- How could I change my password?
- How is my account secured?
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How to delete an account on Changelly?
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