Here is a brief and understadable guide on how to obtain Zcash from Andorra on the Changelly website:
Please be aware that this may take from a few minutes up to a couple of hours for Zcash to arrive into your crypto wallet. We undertake to transfer your ZEC as prompt as possible, but from time to time there are delays because of the following reasons:
- Overload of the blockchain;
- Updates of cryptocurrency;
- DDoS attacks.
Voila! Your ZEC will be transferred to your wallet asap.