Support Improvements

by janika 0 Comments
Support Improvements

Lately, Changelly faced an overwhelming workload and pressure from lots of demand. Of course, we couldn’t be any happier to see so much new interest and breeding ground for improvements.

Anyone who has ever dealt with crypto exchanges, wallets, or other services knows how frustrating delayed responses from customer service teams can be. To resolve this matter, Changelly has doubled the support team. Now we have six full-time support-ninjas onboard ready to resolve your issue within 12 hours!

You will be supported whenever you need it. Just contact us via email, Facebook, Reddit or Twitter.

We’re not going to stop there. We’ve moved some transactions to Bittrex and in in the nearest future, we’re going to fully partner with both Bitfinex and Kraken in order to provide you even more profitable rates! More trading partners also means that the transaction processing time will be significantly decreased.

We don’t want to show our hand though.

Changelly is preparing something great for you! Stay tuned for the latest updates.

Changelly + Jaxx

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Changelly + Jaxx

We proudly announce our partnership with Jaxx, one of the most prominent wallets in the crypto community. Our API is directly implemented into the app, allowing to easily swap between a wide range of different cryptocurrencies listed on Changelly and Jaxx.

Severe bug of Parity multisig Ethereum client

by janika 0 Comments
Severe bug of Parity multisig Ethereum client

Dear Customers,

Yesterday Parity, an Ethereum client, reported that 153 000 ethers worth $30 million were stolen due to the critical vulnerability of their multi signature wallet. The funds stolen potentially belong to ICO projects based on Ethereum, including Edgeless Casino, Swarm City, and æternity.

Being an anonymous exchange providing fully automated instant transactions, Changelly likely was up against the fraud and became the point the stolen money has been exchanged through. Supposed hackers might have used coinmixed and partially transferred the amount through Changelly.

Luckily, the Ethereum blockchain is transparent, so we have easily figured out and blacklisted the compromised wallet addresses. However, in order to completely protect funds from theft, there is a need for more measures to be taken.

Changelly is always ready to collaborate with wallets, exchanges and notable owners to improve security and data defense. Currently we’re in touch with the investigation team of Parity, Etherscan, MyEtherWallet and others.

Changelly partners with Chronobank, Wings, Adel, Gamecredits and other prospective projects

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Changelly partners with Chronobank, Wings, Adel, Gamecredits and other prospective projects

Changelly keeps an eye on prospective projects that bring crypto technologies to a new level. For less than a year Changelly has partnered with a wide range of merchants, blockchain platforms and banks. As a result, we provide for them direct bank card  payments, wallet widgets and and API to be integrated. All is for simplifying the process of crypto purchases.

In this article, we would like to mention the most noticeable projects Changelly is working with.

About delays

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About delays

Changelly works instantly. About 5-20 minutes and here you go. However, there are some nuances in such a perfect system that don’t depend on us making you, dear customer, wait tooo long. Let’s consider these common issues in this article to have an objective look at the reasons.

How to buy Bitcoin and Other Cryptocurrencies for USD with a Credit Card

How to buy Bitcoin and Other Cryptocurrencies for USD with a Credit Card

The end of 2016 was quite fruitful for Changelly.

Finally, we’ve released a new big update allowing to accept bank cards to buy cryptos for fiat money! Any currency of any country is accepted (euros, pounds etc.) and calculated in dollars.

We’re so excited to introduce you this new cool feature in our step-by-step guide.

Wanna buy bitcoin for USD with credit card. Learn the easiest way how to do that on Changelly!

Zcash and Monero: unbiased comparison

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Zcash and Monero: unbiased comparison

Monero is believed to be one of the most in-demand untraceable CryptoNote cryptocurrencies. Providing anonymity and unlinkable encrypted transactions, Monero became one of the kind in Darknet, and its rates skyrocketed thrice as high on trading platforms. Long story short, there was released another anonymous crypto, Zcash, based on zero-knowledge security. Now Zcash which can suitably compete with Monero. We decided to compare these two coins in order to give you a clear vision of their main features and differences.

Changelly Spreads the Wings: Partnership with a New Prospective Crowdfunding Platform

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Changelly Spreads the Wings: Partnership with a New Prospective Crowdfunding Platform

We’re happy to announce that Changelly has become the partner of Wings, a new ultimate backing platform based on DAO.
The platform represents a combined ecosystem of forecasting, rewards, management, governance and smart contracts implementation. It’s an entire network allowing WINGS token holders to submit, back, forecast and discuss proposals using accessible tools.
The project has launched ICO (Initial Coin Offering) where everyone can participate. For instant and secure particiation, Changelly will provide a quick “Pay with Altcoins” button, allowing to become a WINGS token holder in the easiest way.

Stay tuned for the upcoming news about WINGS!