Dear clients! We want to instruct and to warn you with this post. Changelly makes your exchange experience as smooth as possible but there are some things only you can prevent. We are going to teach you how.
Yesterday one of our clients Evgeny contacted our support team to say that he only received half the amount of the exchanged coins he expected. The reason was he didn’t consider the rate fluctuation and the network fee.
Evgeny’s story has a happy ending. Although, next time the outcome may be different. Please read this post carefully to avoid any troubles.