My Transaction Is Stuck. What To Do?

by Maret 0 Comments
My Transaction Is Stuck. What To Do?

If you have ever made a transaction using Changelly, you know that each exchange goes through three steps. Under normal conditions, it takes no more than 30 minutes to be fully processed. If your transaction takes longer, this could be due to a variety of factors. To find out the reason for the delay, it is important to determine on which stage it happened. The screen with your transaction updates automatically in real-time. Alternatively, you can to your History page to find the transaction you have issues with and check its status.

New cryptos (NEM/XEM)

by Maret 0 Comments
New cryptos (NEM/XEM)

Last month was quite fruitful for the Changelly team. We’ve added three (!) new cryptocurrencies to our list.  Now, it’s time to explain in details about each one. In this article, you’ll learn about NEM/XEM and its great features.

How Ethereum hard fork has bred Ethereum Classic

by Maret 0 Comments
How Ethereum hard fork has bred Ethereum Classic

Couple of weeks ago, all trade and exchange platforms, including Changelly, stopped exchanging Ethereum due to hard forking. A serious hacker attack has led to two blockchains and one new cryptocurrency. In this article, we’re gonna tell the difference between Ethereum and Ethereum Classic and explain the reasons of hard forking.

How Changelly suggests the best exchange rates

by Maret 2 Comments
How Changelly suggests the best exchange rates

Changelly is the best way to exchange your crypto coins just in a few clicks. From the first day of launch, we provide our customers with the most profitable rates. Today we’re gonna tell you how we do that. You’ll learn how Changelly calculates and suggests the best rates and see all the magic going on between transactions.

Careful: rate fluctuations & network fee

by Maret 0 Comments

Dear clients! We want to instruct and to warn you with this post. Changelly makes your exchange experience as smooth as possible but there are some things only you can prevent. We are going to teach you how.

Yesterday one of our clients Evgeny contacted our support team to say that he only received half the amount of the exchanged coins he expected. The reason was he didn’t consider the rate fluctuation and the network fee.

Evgeny’s story has a happy ending. Although, next time the outcome may be different. Please read this post carefully to avoid any troubles.

Changelly exchange tutorial

by Maret 9 Comments

Changelly is a new cryptocurrency exchange point brought to you by MinerGate. You can convert over 10 different cryptocurrencies here and send them straight to your wallet. We put all our efforts to make Changelly’s interface simple and intuitive. However, if you are experiencing any difficulties, this tutorial may help you.

New currencies

by Maret 0 Comments

Changelly is the most convenient cryptocurrency exchange. We want to provide our clients not only with user-friendly interface, but also with a wide variety of currencies to choose from.

Today we add two coins to the list of our changeable cryptocurrencies: Ethereum and Nubits.