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My Transaction Is Stuck. What To Do?

by Maret 0 Comments
My Transaction Is Stuck. What To Do?

If you have ever made a transaction using Changelly, you know that each exchange goes through three steps. Under normal conditions, it takes no more than 30 minutes to be fully processed. If your transaction takes longer, this could be due to a variety of factors. To find out the reason for the delay, it is important to determine on which stage it happened. The screen with your transaction updates automatically in real-time. Alternatively, you can to your History page to find the transaction you have issues with and check its status.

New cryptos (NEM/XEM)

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New cryptos (NEM/XEM)

Last month was quite fruitful for the Changelly team. We’ve added three (!) new cryptocurrencies to our list.  Now, it’s time to explain in details about each one. In this article, you’ll learn about NEM/XEM and its great features.

How Ethereum hard fork has bred Ethereum Classic

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How Ethereum hard fork has bred Ethereum Classic

Couple of weeks ago, all trade and exchange platforms, including Changelly, stopped exchanging Ethereum due to hard forking. A serious hacker attack has led to two blockchains and one new cryptocurrency. In this article, we’re gonna tell the difference between Ethereum and Ethereum Classic and explain the reasons of hard forking.

Getting The Best Exchange Rates. Introduction to Changelly Magic.

by Maret 2 Comments
Getting The Best Exchange Rates. Introduction to Changelly Magic.

Changelly is a smooth and simple way to exchange your crypto without getting into complicated and techy trading mechanisms. We pick up the best crypto-to-crypto rate and suggest it our users, and they exchange the coins instantly, in a few simple steps.

So how do we pick the exchange rates up and what is actually going on when you see a particular rate on our homepage? Let’s dig into this magic.

Careful: rate fluctuations & network fee

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Crypto Rate Fluctuations

Dear clients! We want to instruct you on rate fluctuations & network fees. Changelly makes your exchange experience as smooth as possible but there are some things only you can prevent. We are going to teach you how.

Yesterday one of our clients Evgeny contacted our support team to say that he only received half the amount of the exchanged coins he expected. The reason was he didn’t consider the rate fluctuation and the network fee.

Evgeny’s story has a happy ending. Although, next time the outcome may be different. Please read this post carefully to avoid any troubles.

New currencies

by Maret 0 Comments

Changelly is the most convenient cryptocurrency exchange. We want to provide our clients not only with user-friendly interface, but also with a wide variety of currencies to choose from.

Today we add two coins to the list of our changeable cryptocurrencies: Ethereum and Nubits.