My Transaction Is Stuck. What To Do?

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My Transaction Is Stuck. What To Do?

If you have ever made a transaction using Changelly, you know that each exchange goes through three steps. Under normal conditions, it takes no more than 30 minutes to be fully processed. If your transaction takes longer, this could be due to a variety of factors. To find out the reason for the delay, it is important to determine on which stage it happened. The screen with your transaction updates automatically in real-time. Alternatively, you can to your History page to find the transaction you have issues with and check its status.

Phishing in Cryptocurrency: How to Avoid Scams and Save your Money

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Phishing in Cryptocurrency: How to Avoid Scams and Save your Money

Nobody wants to become a victim of scams. Just like any new industry, the crypto world is full of various shady “businesses” trying to fool you. One of the most tricky methods to steal your savings is phishing. Phishing uses malicious websites disguised as legitimate links of well-known services. A typical phishing link is misspelt. It misses or contains a letter or domain which is hard to define. Even your are tech-savvy, you may easily fall prey to phishing scams without noticing it.

Changelly team is deeply concerned about phishing. We want you to learn about how cryptocurrency phishing scams spread and what to do in order to avoid them and save your money. Let’s look into this box of tricks using the examples of Changelly and Myetherwallet, one of the most prominent wallets for Ether and tokens.

What is NEO and how to buy it on Changelly

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What is NEO and how to buy it on Changelly

NEO is a new promising cryptocurrency platform rebranded from Antshares. It is believed to be Chinese Ethereum by offering a cross-chain interoperability. Unlike Ethereum that runs only on Solidity, NEO is compatible with a range of programming languages, including Java and C-Sharp. Apart from that, NEO serves as a base for smart contracts and DApps (Decentralized Applications).
NEO has already gained prominence in China and now it’s available worldwide on Changelly.

Bitcoin, Ethereum, Litecoin and other wallets: what’s the best?

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Bitcoin, Ethereum, Litecoin and other wallets: what’s the best?

Changelly works rather simple. You create a transaction and enter the wallet address generated by your wallet application to which we send your exchanged money. To buy Ethereum, Bitcoin, Litecoin or other crypto on Changelly , you should have an appropriate wallet. In this article, we are going to guide you through big variety of cryptocurrency wallets, so that you will know what to choose.

About delays

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About delays

Changelly works instantly. About 5-20 minutes and here you go. However, there are some nuances in such a perfect system that don’t depend on us making you, dear customer, wait tooo long. Let’s consider these common issues in this article to have an objective look at the reasons.

Network fees and suggested minimum amounts

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Network fees and suggested minimum amounts

Dear our customers! We always strive to let you take the most advantage from cryptocurrencies. To get the smoothest experience with Changelly, it’s important to know about fees and currency fluctuations. This tiny article will help you to get to know exchange process better and accurately calculate the amount to exchange.

How Changelly suggests the best exchange rates

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How Changelly suggests the best exchange rates

Changelly is the best way to exchange your crypto coins just in a few clicks. From the first day of launch, we provide our customers with the most profitable rates. Today we’re gonna tell you how we do that. You’ll learn how Changelly calculates and suggests the best rates and see all the magic going on between transactions.

Careful: rate fluctuations & network fee

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Dear clients! We want to instruct and to warn you with this post. Changelly makes your exchange experience as smooth as possible but there are some things only you can prevent. We are going to teach you how.

Yesterday one of our clients Evgeny contacted our support team to say that he only received half the amount of the exchanged coins he expected. The reason was he didn’t consider the rate fluctuation and the network fee.

Evgeny’s story has a happy ending. Although, next time the outcome may be different. Please read this post carefully to avoid any troubles.